When the formatting in a Microsoft Word document goes bad, start over
If you use Microsoft Word, you’ve encountered a document like the one I just received (along with a desperate plea to fix it):
- adding a page break caused it to add two blank pages
- removing a page break deleted not just the break but also the following page
- the text was in Calibri (a font I can’t even replicate on this website), and while I was able to change it to Garamond, it often reverted back to Calibri
And I’m not even going to mention the quirks with the headers and footers.
I gave myself 15 minutes to fix the problem. As expected, I failed. Miserably.
So I gave up on that file and opened a new blank document.
I copied and pasted the text page by page from the original document into the new one. Going a page at a time allowed me to isolate the problems—and there were problems—and address them one at a time rather than trying to fix dozens of issues at a time.
All told, formatting the 68-page report (including reviewing it to ensure the author’s concerns were addressed and that I didn’t create any new ones) took three hours.
Sure that’s more time than it should have taken to format a simple document (looking at you Microsoft), but a lot less than the eight hours someone else already had spent–unsuccessfully–trying to fix it.
When fighting with a Microsoft Word document, sometimes it’s best to surrender and pick a new battle.
Tags: Calibri, Formatting, Microsoft Word, My work

My writing focuses on travel and culture. I've contributed to The Wall Street Journal, Fox News, Air Canada's enRoute, BlackBook, Budget Travel, Deadspin, and Louisville Magazine. I'm also the editor-in-chief of Louisville.com and BlackBook's Louisville City Editor.